Five boroughs (New York, Kings, Queens, Bronx, Richmond counties)
Water damage & mold help in New York City, NY
New York City's water damage looks different from anywhere else in the country. Most people live in apartments, co-ops and brownstones where one leak can affect several homes, and tens of thousands of people live in basement apartments. Hurricane Sandy in 2012 flooded coastal neighborhoods, and the remnants of Ida in 2021 caused deadly flash flooding in basement units in Queens and Brooklyn.
Areas served
Manhattan · Brooklyn · Queens · The Bronx · Staten Island
ZIPs include 10001, 10003, 10005, 10007, 10010, 10011
Fast call-back during business hours
New York City homes and water damage
Pre-war buildings have cast-iron stacks, steam heat and plaster walls. Brownstones and row houses have basements and cellars. Condo and co-op losses involve both the building's policy and each owner's policy.
Basement apartment flooding
Intense rain overwhelms the city's combined sewers and floods basement apartments, which is a safety hazard as well as property damage.
Coastal storm surge
The Rockaways, Coney Island, Red Hook, Lower Manhattan and Staten Island's east shore flooded during Sandy and remain exposed to surge.
Multi-unit leaks
Leaks from an upstairs unit or a building riser are the most common cause of apartment water damage.
Riser and steam pipe leaks
Pre-war buildings rely on vertical risers and steam heat. A failed riser valve or steam pipe can send hot water down through several apartments, damaging plaster ceilings and hardwood floors.
Common calls in New York City
Also available: emergency water damage and all restoration services.
New York City at a glance
- County
- Five boroughs (New York, Kings, Queens, Bronx, Richmond counties)
- Neighborhoods
- Manhattan, Brooklyn, Queens, The Bronx
- ZIP codes
- 10001, 10003, 10005, 10007, 10010, 10011
- Nearby
- Rochester, NY, Yonkers, NY, Buffalo, NY, Newark, NJ, Philadelphia, PA
New York City questions
Do I need a licensed mold company in New York City?
Yes, for projects over 10 square feet. New York State requires a licensed mold assessor and a separate licensed remediation contractor.
Who pays for water damage from an upstairs apartment in NYC?
It depends on the cause and the lease or co-op documents. The building's policy covers building elements, and your renter's or HO-6 policy covers your belongings and improvements. Report it in writing right away.
Helpful guides
Nearby and related areas
Water or mold damage in New York City? Get the right crew on it.
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