Buncombe County
Water damage & mold help in Asheville, NC
In September 2024, Hurricane Helene brought catastrophic flooding to Asheville. The French Broad and Swannanoa rivers reached record levels, much of the River Arts District was destroyed, and the city's water system was out for weeks. Mountain terrain, landslides and freezes make Asheville's water risks different from the rest of North Carolina.
Areas served
West Asheville · Montford · North Asheville · Kenilworth · River Arts District
ZIPs include 28801, 28803, 28804, 28805, 28806, 28810
Fast call-back during business hours
Asheville homes and water damage
Many Asheville homes sit on steep lots, with basements dug into slopes and crawlspaces under older houses in Montford and West Asheville. Runoff from hillsides flows toward foundations during heavy rain. Many homes in West Asheville and Montford are older, with aging plumbing and limited insulation.
River flooding
Helene's 2024 floods along the French Broad and Swannanoa rivers destroyed homes and businesses.
Landslides
Saturated mountain slopes slide during extreme rain, damaging homes and roads.
Hillside runoff
Water flows downhill toward foundations, flooding basements and crawlspaces.
Mountain freezes
Cold winters at elevation freeze pipes in crawlspaces and exterior walls.
Older homes on steep lots
Many older homes sit on steep, wooded lots where drainage problems and falling trees are common after heavy storms.
Water system outages
Helene damaged Asheville's water system so badly that much of the city was without safe tap water for weeks, and pressure loss and restoration can stress household plumbing.
Common calls in Asheville
Also available: emergency water damage and all restoration services.
Asheville at a glance
- County
- Buncombe County
- Neighborhoods
- West Asheville, Montford, North Asheville, Kenilworth
- ZIP codes
- 28801, 28803, 28804, 28805, 28806, 28810
- Nearby
- Charlotte, NC, Raleigh, NC, Greensboro, NC
Asheville questions
Is flood damage from Helene covered by homeowners insurance?
No. Flood damage needs an NFIP or private flood policy. FEMA assistance may be available after declared disasters.
Do I need a permit to rebuild after flooding in Asheville?
Yes, for most rebuild work. Homes in flood zones that were substantially damaged may also need to meet elevation requirements; check with the City of Asheville Development Services.
Helpful guides
Nearby and related areas
Water or mold damage in Asheville? Get the right crew on it.
One call connects you with an independent restoration company that serves your ZIP code. Fast call-back during business hours.